TA-DA! Returns & Guarantee

We’re a small, passionate startup creating joyful learning tools that last—and we truly want you to love what you receive.

Returns and replacements do impact us deeply as a small company—but your satisfaction means everything. If something went wrong, we promise to fix it. Just be honest with us, and we’ll always meet you with kindness and care. We’re real people who care.

Here’s how we take care of you while staying sustainable.

14-Day Returns — No Problem

Changed your mind? No worries.

You have 14 days from your purchase date to return any unused product in original packaging.

Just email us at support@tadalanguages.com with your order number, and we’ll get you sorted. If your return qualifies, send it to:

TA-DA! Language Productions

Attn: RETURNS / WAREHOUSING PRO

2600 Hart Street, Nashville, TN 37207

We’ll refund your original payment method once the item arrives and passes inspection. Please note: return shipping for non-defective items is not covered.

Defective Product? We’ll Make It Right.

If you receive a defective item, email us within 30 days with your order number and a quick photo or video. We’ll cover return shipping and either:

  • Send you a replacement, or

  • Issue a full refund, or

  • Offer store credit, if preferred.

If you’re in the U.S., we’ll also email you a prepaid return label.

Battery Tips

If your TA-DA! product plays odd sounds or cuts off after a few seconds, don’t worry—it’s probably not broken. (We’v only had one faulty book in all these years.) Our books have a snooze mode and high-quality batteries, but even the best batteries need replacing eventually.

  • Talking Picture Dictionaries use 3 AAA batteries

  • Language Adventure Books use button batteries

We use first-rate, safe, mercury-free batteries from the industry’s top supplier—people we know by first name!

If it turns out to be a battery issue and you troubleshoot with us, we’ll send you a thank-you discount code for your next order—or even a fresh set of batteries—because we appreciate your effort greatly.

Exchanges

Ordered the wrong item or got the wrong thing? We’ve got you.

Just send us a photo or video within 3 days of receiving your order, and we’ll help you exchange it.

Please note: exchanges only apply to purchases made on our official site.

Shipping Info

We ship Monday–Friday.

U.S. orders ship within 24 hours and usually arrive in 2–7 business days.

International? Check if TA-DA! is available on Amazon in your country—that’s the fastest option while we grow our global shipping.

A note from us

Returns and replacements do impact us deeply as a small company—but your satisfaction means everything. If something went wrong, we promise to fix it. Just be honest with us, and we’ll always meet you with kindness and care. We’re real people who care. Email us anytime at hello@tadalanguages.com.